14th November, 2011 - Posted by admin - Comments Off
Firms have been told that bad management is costing UK businesses up to £19 billion in lost working hours.
According to a study conducted by the Chartered Management Institute (CMI), three-quarters of employees waste two hours of their working week due to the inefficiency of managers.
This equates to around £900 a year per worker and a total loss of £19.3 million.
Unclear communication, a lack of support, micro-management and a lack of direction were all cited as frustrations by employees.
Christopher Kinsella, CMI acting chief executive, said: “With only one in five UK managers holding a professional management qualification and many organisations not properly investing in management training, it’s not surprising that some managers are making mistakes in how they work.”
Worryingly, 13%of respondents to the survey claimed they had witnessed a manager exhibiting discriminatory behaviour towards employees based on gender, race, age or sexual orientation.