20th December, 2011 - Posted by admin - Comments Off
Managers should address staff in plain English rather than using meaningless clichés.
A survey of 2,000 UK workers discovered that three-quarters of staff are irritated by their bosses using management speak.
The most annoying cliché was ‘think outside the box’, with ‘blue sky thinking’ in second spot, named by 25 per cent as the most irritating piece of business speak.
Business psychologist Dr Rob Yeung said: “People may fall into the trap of using jargon because they forget that the jargon may be meaningless to others who aren’t familiar with it.”
He explained that members of staff are becoming irritated by business speak as they associate it with a lack of action.
‘Hit the ground running’ was also named as an annoying phrase used around the workplace.
The study also reveals a quarter of the British workforce actively dislikes their current boss, with three-quarters encountering a horrible manager at some point in their career.