General Data Privacy Notice

Legal Framework for protecting your personal data

This data privacy notice is written to comply with the European Union General Data Protection Regulation (GDPR). GDPR gives control to citizens and residents over their personal data.

Data Controller

• Name: BizSpace Ltd
• Phone: +44 (0)208 371 7100
• Email: [email protected]
• Address: 3rd Floor Winston House 2 Dollis Park London N3 1HF

Data Protection Officer

• Name: Mark Gilbert 
• Phone: +44 (0)208 371 7100
• Email: mark.gil[email protected]
• Address: 3rd Floor Winston House 2 Dollis Park London N3 1HF

Use of Data

BizSpace may process personal information as part of its service for providing flexible workspace in the UK.

Call Recordings

BizSpace confirms and you acknowledge that calls may be monitored or recorded for training purposes and such recordings shall be held for a period of time not exceeding 30 days by BizSpace.

Personal data profile categorises processed

BizSpace maintains personal data for: 

• subjects of business owners, customers
• advisers, consultants and other professional experts
• business associates, other professional bodies, advisers
• business contacts
• complaints and enquirers
• customers
• employees
• employers and employees of other organisations
• members and beneficiaries
• shareholders
• suppliers and service providers

Automated decision making

BizSpace does not use automated decision making.

The legal bases we use for lawful processing 

In order for BizSpace to conduct businesses and fulfil its legal, regulatory and contractual obligations, it needs to perform legitimate and fundamental processing. These are:

• establishing contracts
• maintaining contracts
• provision of all contacted services
• invoicing, remittance, payments, collections
• non-promotional communications
• marketing and other promotional communications
• risk management contract review
• response to subject access requests
• performance measurement
• IT support services
• business continuity planning
• legal and regulatory obligations
• responding to enquiries, requests and complaints

The categories of people who have access or receive the data

BizSpace sometimes needs to share the personal information it processes with individuals themselves and also with other organisations. Below is a description of the types of organisations with which BizSpace may need to share some of the personal information it processes. 

• agents and brokers
• business associates, other professional bodies, advisers
• customers, beneficiaries, assignee's and payees 
• complainants, enquirers
• courts and tribunals
• credit reference, debt collection and tracing agencies
• current, past and prospective employers
• customers
• education and examining bodies
• employment and recruitment agencies
• family, associates and representatives of the person whose personal data we are processing
• financial organisations and advisers
• healthcare professionals, social and welfare organisations
• law enforcement and prosecuting authorities
• other companies in the same group
• pensions schemes
• police force
• professional advisers
• share administrators
• suppliers and service providers
• survey and research organisations

 the countries where data will be stored, processed and transferred

Your personal data collected by BizSpace may be stored and processed in the United Kingdom or outside the United Kingdom in which third parties maintain facilities. Should BizSpace need to transfer your personal data, BizSpace will take all reasonable measures to safeguard the transfer of your personal data to third parties in a manner that complies with the GDPR.

How long will the data be retained 

Retention of specific records may be necessary for one of more of the following reasons:

• to fulfill statutory or other regulatory requirements.
• to evidence events/ agreements in case of disputes.
• to meet our operational needs.
• to meet our sales enquiries.
• to meet any historical purposes.

Personal data that is collected and subsequently never used for any business purpose will be reviewed and may be destroyed at BizSpace's discretion.

What Happens if the data isn't collected

Your personal data is required for communication and setting up a contractual agreement to provide products and services. Without this data, BizSpace will not be able to communicate with you or enter into a contractual agreement with you. This includes both business and employment contracts.

BizSpace needs personal data to:

• enable consensual bilateral communications;
• engage in pre-contractual activities ;
• honour contractual obligations; and enable to employ people.

Without this data, BizSpace will not be able to perform these four primary activities.

The right to withdraw consent

In situations where BizSpace requests and receives your consent to perform processing, we are also obliged to stop such processing if you decide to withdraw your consent. Withdrawing consent is as straightforward as giving consent. Withdrawing consent cannot be back-dated so it has no effect on processing already performed during the period of consent.

The right to access, change, delete, restrict, object, request a copy

You have rights regarding the personal data we store on your behalf. These are:

• access to a copy of your personal data;
• object to processing that you object to;
• stop receiving direct marketing material;
• object to decisions being taken by automated means;
• have inaccurate personal data rectified, blocked, erased or destroyed;
• lodge a complaint with the Information Commissioner's Office;
• claim compensation for damages caused by a breach of the GDPR.

Should you ever wish to exercise any of these rights, please contact the Data Protection Officer.

The right to complain to the regulator

You have the right to lodge a complaint with the Information Commissioner's Office if you think that your personal data has been inappropriately used.

How we use cookies

Cookies are small pieces of data that are sometimes created to improve your website experience. We use cookies on this website to record aggregate statistical information about the visitors to our site, including demographics and the use that our visitors make of the website. When collected, this information is used by us to improve our website and further enhance the visitor experience and may be shared with advertisers. Please note that the only personally identifiable information we record is the information you supply us when making an enquiry.

We may also use cookies to gather information about your general internet use to further assist us in developing our website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Contacting us

If you have any questions or queries relating to this privacy policy then please contact us at 3rd Floor Winston House, 2 Dollis Park, London N3 1HF.