Regional Administrator

Bizspace is one of the UK’s leading providers of flexible business space with more than 100 properties and 3,600 customers. Our vision is:

To be recognised as the best provider of flexible business space and a great place to work.

The post holder will be required to be a role model, demonstrating our values of:

• Honesty

• Teamwork

• Passion

• Fun

• Professionalism

JOB SCOPE:

• Responsibility for all the administration aspects of your cluster of sites

• To act as manager cover during annual leave or when requested by the RSM

• Expectation to travel throughout the region and assist in regional projects 

• Attend regional team meetings on a Monthly/Quarterly basis

JOB DESCRIPTION:

Responsibilities include but are not limited to;

• Produce customer billing run each month for the cluster of sites

• Process credit notes when requested by center manager/credit control/RSM

• Use of company software Propman and Salesforce (training will be given) to raise invoices, purchase orders etc.  

• Chasing of arrears from tenants Using Microsoft Office to type up correspondence and excel for spreadsheets etc.  

• Working with center managers to collate quotes for works and putting together justification forms to pass to RSM/ROM

• Ensuring customer files are up to date and comply with the sales audit process

• Chasing customers for Direct debit mandates and processing them with credit control

• Dealing with tenants/clients on a day-to-day basis either face to face or on the telephone

• Working with center managers to update property plus to make sure the cluster of sites are compliant

• Meet all KPI’s as set byline manager -Reviewed quarterly

• Assisting center managers when needed in general running of the sites (conducting viewings/follow ups/site issues)

• Working with center managers updating Salesforce CRM with new leads, follow ups and ensure no outstanding actions

• Collating reports and data from center managers for the RSM, Using Power BI and Excel/Word

• Covering sites throughout the region when requested by the RSM in the absence of a center/cluster manager when they are on holiday or sick. Mileage will be paid but must be happy to use own vehicle.

KEY SKILLS:

• Typing
• Use of Microsoft Office, Excel, PowerPoint, Power BI, CRM (Salesforce), Property Plus and Microsoft Teams
• Good telephone manner
• Professional appearance and personality
• Knowledge or experience in customer service and sales
• Flexible
• Full clean driving license

This job description is intended to reflect, in outline, the responsibilities of the post-holder which may change over time in line with the Corporate and local business needs of BizSpace.  It will therefore be subject to periodic review. 

If you wish to apply, please email Steve Moody at steve.moody@bizspace.co.uk with your CV and a cover letter.